Whilst Rudyard Kipling wrote about “A Tale of Two Cities”, I recently appeared (in one city) but in two separate, back to back mediations. The two clients for whom I appeared were as different as two cities, or as two paths that diverged in the woods … but I digress. The first client, John (not his real name, although he kindly consented to be the subject of this article), is a hard-nosed businessman who sells expensive goods. He is also a seasoned litigator – the result of h