What motivates your customers to choose you – or your competition? Trust. Your trusted advisers will pave the path to your success. Some advisers, unfortunately, do not deserve your trust. This is what occurred with Victorian Premier Daniel Andrews’ decision to have the hotel quarantine enforced by paid security companies rather than the Australian Defence Force (“ADF”). Why was that decision doomed to failure? Firstly, the risk of poor performance is higher with paid securit

The short answer is – you can, and should, still get paid. Governments will always provide opportunities. Unfortunately, Covid-19 has seen many opportunities created for all the wrong people. Like all shades of crook who may (wrongly) feel empowered to steal from you. But - all is not lost. Firstly, Courts are not closed. Whilst some have physical limitations, electronically their service is improving daily. This will certainly cause most (if not all) physical appearances by